How to update a meter reading/machine hours between samples or before your first sample?

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Before you read this article. Just to clarify this is how to update machine hours on a machine between samples or before your very first sample.

  • If you want to amend sample information for a sample you have already received a report for visit this help article will assist you. 
  • If you want to update the information of a pre-registered sample that has not yet reached the lab then this article will help you.
  1. To start off login to the portal here.
  2. If you have already sampled in the past and you have the pdf report to hand you can (a) simply click the serial number on a report and it will take you straight to step 3, otherwise on the fleet overview page if you should be able to see a list of all your machines with a little vehicle symbol next to them (c). If you cannot see your particular machine because you can narrow down the search by clicking the search button (b) and entering the relevant search criteria. In this example, I searched for the bristol site for Example customer. You can also search on fields like equipment serial too. On your narrowed down list you should now see your machine in this case Example Engine and a little vehicle symbol (c). Clicking the vehicle symbol will take you to step 3.
  3. You will be taken to the manage equipment page. This allows you to do various tasks such as relocate equipment etc, but in this case, we are interested in the machine hours. The current SMU (service meter unit – also known as machine hours or machine meter reading) is shown (f). We want to change this so we will click the update hours button (d). Clicking this opens a dialogue box, where you can type in the new meter reading  – New SMU – (e) and the date and time you recorded this. When you press save the screen will re-load with the new SMU filled in. This value will be pre-populated the next time you go to take a sample – you can check this by clicking the sample labels icon and pressing next where this will be filled in for you.

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