How do I download a copy of invoices or shipping documents for my purchases

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This article will help you obtain documents such as your VAT invoices or customs declaration invoices, quotations etc.

  1. The process is very simple. Simply log in to the previous orders section here. If you have forgotten your password you can press the “lost password” link underneath the login button. More details on lost passwords can be found here. All your previous orders will be shown with the most recent at the top. Further back in time invoices will show below the top line and potentially on more pages as you scroll to the bottom.
  2. Click one of the blue buttons (labelled 5A in the picture below) to either re-order (separate guide for this here) or download your invoice, shipping documents etc. Please ensure popup blockers are not enabled on the site for your pdf document to appear.

step 4 How do I download a copy of invoices or shipping documents for my purchases

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